Contact Helpline Inc Are you in crisis? Call or text us at 988 or Chat Now Our Impact Every call starts with free compassion in a one-on-one setting, working to create a bridge to hope for our callers. With thousands of calls answered, and reassurance calls made, we have helped so many in crisis stay safe. View Our 2023 Annual Report » View Form 990 » In 2025, Contact Care provided services to 72,915 Last year, Contact Care provided: 11,334 Tennessee Phone Calls 13,055 Spanish Phone Calls 12,028 Tennessee Chats & Texts 36,498 National Chats & Texts Our Story: Since 1973, we’ve been living our mission as a pillar of support for members of the community. We believe the power of connection, empathetic listening, and unwavering acceptance will help our callers discover hope. More Than 35,896 Reassurance Calls Over 164,688 Chats & Texts Over 450,000 Phone Calls Learn More CONTACT Care Line 988 Service Area Primary center for 988 Suicide & Crisis Lifeline phone calls for 15 of the 95 counties in Tennessee. Primary 988 Suicide & Crisis Lifeline chat & text center for the state of Tennessee. National 988 Suicide & Crisis Lifeline chat & text back-up center and Spanish Phone center. Give Now With your help, we can better help others. Your gifts and donations are what let us do the job of inspiring hope to members of our community. Click the link below to see how we use the money, and how to donate. Learn More Get Involved Everyone has a role in crisis aid. With your help, we can spread awareness and help create hope. And as a non profit organization, we rely on the kindness of volunteers who take time out of their day to help us provide a vital service to the community. Click the link to see how you can help. Learn More Contact Us: Reach out to us with any questions or comments here. CONTACT Subscribe to Our Newsletter Stay up to date with all things Contact Care Line! SUBSCRIBE
Annual Revenue
$6,207,838
Known Funders
4
Grants Received
6
Financial History
| Year | Revenue | Expenses | Assets |
|---|---|---|---|
| 2024 | $6,207,838 | $6,351,486 | $4,449,976 |
| 2023 | $3,275,651 | $2,892,023 | $3,116,013 |
| 2022 | $3,246,438 | $618,120 | $2,754,588 |
| 2021 | $386,469 | $339,749 | $125,823 |
| 2020 | $206,312 | $162,620 | $75,811 |
| 2019 | $87,252 | $98,062 | $7,800 |
| 2018 | $65,036 | $88,194 | $17,517 |
| 2017 | $91,427 | $67,379 | $40,680 |
Top Funders
OAK RIDGE, TN
OAK RIDGE, TN
OAK RIDGE, TN
KNOXVILLE, TN
KNOXVILLE, TN
Key Personnel
From 2024 IRS 990 filing
Michelle Pacleb
Member
Tiffany Davis
Member
Ragan Schriver
Member
Maria Castle
Member
Jacob Blake Overton
Member
Casey Barrio
Member
Elizabeth Box
Secretary
Bruce Marshall
Executive Director
Joe Pace
Chair
Brittanie Weaver
Member
Showing 10 of 11 key personnel.
Frequently Asked Questions
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